Hertz International Car Rental Guide

Welcome to Hertz international car rental website!


Complimentary China Driver’s License English Translation 
Hertz locations in USA, Canada, Australia, Saudi Arabia, selected locations in Europe and Asia (excluding Japan and Korea) now accept China Driver’s License when it is accompanied with an English translation. Simply visit Hertz page, or follow Hertz China WeChat (ID:hertzguojizuche) to apply for a complimentary copy of China Driver’s License. To rent cars in New Zealand and Norway, original Chinese Driver's License and notarized Chinese Driver's License will need to be provided. For details on the notarization, please contact your local notarization office. To rent cars in Georgia, original driving license together with an authorised translation of your driving license, made and notarised in Georgia, will need to be provided. If you have any questions, please contact Hertz China Reservation Centre at 400 655 1208 / (86) 21 8051 4563.
  

 

Hertz China Call Center Working Hours:
Monday to Sunday 9am to 6pm

We look forward to assist you with Hertz car rental worldwide. Drive the world with Hertz!

 

 

Get a Quote & Make a Reservation

Please get the following information ready:

  • Pick up location/date/time (if pick up at the airport, please provide flight number so that Hertz can hold the car for you if flight delayed)
  • Return location/date/ time
  • Hertz Corporate Discount Program - CDP# ( if apply)
  • Promotion Code PC# (if apply)
  • Desired Car Group ( You may visit hertz.com or call Hertz to get more fleet info of your destinations)
  • Your Airlines' frequent flyer ID# to earn miles/points(if apply)

PLEASE NOTE: During reservation, No Deposit/No Modification/No Cancellation Fee is required (unless otherwise specified).

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Renters' Qualification & Requirements

  1. Passport
  2. Valid international credit card
  3. Min. 21 years old
  4. Valid driving license, min. 1 year driving experience
  5. International Driving Permit (IDP) or China Driving License English Translation/English notary certificate (only apply to China Driving License holders) **
  6. Booking Confirmation ID#
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GPS Navigational System

24- hour Emergency Assistance

GPS is available at most Hertz locations worldwide and is bookable during reservation. Hertz can provide GPS with Chinese language at its locations in Australia and New Zealand.

If accident happens, please call Hertz 24 hour emergency roadside assistance. The emergency number can be found on the key ring and rental agreement.

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Insurance

Below is brief summary of insurance provided at some of Hertz locations worldwide. For more details, please visit Hertz website or Hertz counter at car pick up.

USA

Basic Third Party Liability Coverage
In California, Massachusetts, Michigan, New York, South Carolina, Virginia, or West Virginia, Hertz provides primary liability protection up to the statutory minimum limits.

Liability Insurance Supplement (LIS)
Liability Insurance Supplement (LIS) is primary protection, which provides the first USD 1,000,000.00 of combined bodily injury and/or property damage protection for each occurrence.

Loss Damage Waiver (LDW)
Hertz offers Loss Damage Waiver (LDW) as an optional service, which for an additional daily charge relieves you of all financial responsibility for the loss or damage to the rental car, whether or not you have insurance to cover such damage, provided the car is used in accordance with the terms of the Rental Agreement. The cost of LDW may vary depending on location or car type and is charged per each full or partial day of rental.

Personal Accident Insurance (PAI)
Personal Accident Insurance (PAI), offered in combination with PEC, allows you to elect accidental death and accidental medical expense coverage for yourself and your passengers during the rental period of the vehicle.

Personal Effects Coverage (PEC)
Personal Effects Coverage (PEC), offered in combination with PAI, is an option that insures against risk of loss or damage to help protect your personal belongings while renting from Hertz.

CANADA

Third Party Liability
Liability protection up to a single limit of CAD1 Million per accident for bodily injury or property damage combined, is included.

Loss Damage Waiver (LDW)
LDW is an optional service which relieves you of any responsibility for the loss of or damage to the rental car resulting from any cause, provided the car is used in accordance with the terms of the Rental Agreement. Cost of LDW may vary depending on location or cartype and is charged per each full or partial day of rental.

Personal Accident Insurance (PAI)
PAI is an optional coverage for any accident involving death or bodily injury during the car rental covering you and your passengers.

Personal Effects Coverage (PEC)
PEC is optional insurance for the loss or damage to Personal Effects of the renter and any companions travelling together in the rented car.

Personal Accident Insurance and Personal Effects Coverage have a combined rate. They are not sold separately. PAI/PEC is not available at locations in the provinces of Alberta and Quebec.

The maximum coverage per person is CAD 500.00 with a deductible of CAD 25.00. Maximum coverage per rental of CAD 1500.00 per person.

EUROPE (including Germany, France, UK, Spain, Belgium, Netherlands and Switzerland)

Third Party Liability
In most European countries, basic insurance includes unlimited coverage on bodily injury to persons other than the driver and property damage to anything other than the Hertz vehicle, except in Italy where max coverage is 7.5 million Euro and 2 million Euro in Netherlands.

Collision Damage Waiver (CDW)
CDW is an optional service which, if accepted,reduces your financial liability for damage to the Hertz vehicle, its parts and accessories, except for theft, attempted theft or vandalism, provided the vehicle is used in accordance with the terms and conditions of the rental agreement. CDW may be mandatory and included in some contract or preferential rates. If CDW is declined, you will be responsible for the amount of the deductible.

Theft Protection (TP)
TP is an optional service which, if accepted, reduces your financial responsibility for loss of, or damage to the Hertz vehicle due to theft, attempted theft or vandalism, including its parts and accessories, provided the vehicle is used in accordance with the terms and conditions of the rental agreement. TP may be mandatory and included in some contract or preferential rates. If TP is declined, you will be responsible for the amount of the deductible.

Super Cover
If you opted for, or if your rate includes Collision Damage Waiver (CDW) and Theft Protection (TP), you may also wish to purchase an additional protection, "Super Cover", to waive your already limited liability in case of damage to, or theft of the Hertz vehicle, its parts and accessories, including those losses resulting from collision, vandalism, theft or attempted theft, provided the vehicle is used in accordance with the terms and conditions of the rental agreement. Super Cover is not available for customers on business contract rate rentals unless there is a CDP code present that indicates that this option is applicable. Super Cover does not cover broken / loss of keys, contamination of fuel or Hertz NeverLost navigation units. Super Cover is offered in most locations but can only be purchased at time of pick-up - Please contact your Reservation Centre for availability.

Personal Insurance (PI) 
Covers yourself, your passengers and your personal effects. Terms and conditions may apply, please refer to the insurance leaflet at the rental counter.


AUSTRALIA

  • Loss Damage Reduction Waiver (LDR) - LDR is an optional product available at selected locations, which reduces your liability to us fully or partially in the event of loss of or damage to the vehicle. You liability will be reduced from the LDL to the amount specified on the Rental Agreement.
  • Loss Damage Waiver (LDW)
    • LDW is an optional product offered at selected locations and gives you peace of mind for your rental by:
    • Eliminating your potential liability to us to pay up to the LDL for loss of or damage to the vehicle or to third parties during your rental
    • Eliminating your potential liability for glass or tyre damage
    • Waiving the fee for Towing
    • Waiving the fees for Hertz Claims Management and External Damage Assessment services.

    For more details, please visit this page


    NEW ZEALAND

    • Loss Damage Reduction Waiver (LDR)
    LDR is an optional product which reduces your potential liability to us in the event of loss or damage to the vehicle (and other Incident Damages described in Annexure 2) from the LDL to the reduced amount specified on the Rental Agreement.
    • Loss Damage Waiver (LDW)
    LDW is an optional product which:
    Eliminates your potential liability to us to pay up to the LDL for loss of or damage to the vehicle during your rental, and
    Waives any fees in respect of Hertz Claims Management Fee, External Damage Assessment Fee and Towing


    For more details, please visit this page


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    Hertz Gold Plus Rewards Membership – Join Today for FREE!

    • At over 45 airports and 1,000 Hertz locations worldwide, enjoy the fastest car rental service. Booking with your Hertz membership ID# , No long queues. No unnecessary paperwork. You just go straight to your car and drive away. Return without waiting, electronic bill will be sent to your mail box in time.
    • Earn points for each rental, change for free Hertz rentals and Airlines FFP miles/points.

    Apply Now or call Hertz 400 655 1208 / (86) 21 8051 4563 to ask for an application kit.

    In the airport, Gold members step into Hertz Easy Access bus.

    Arrive Gold member parking area, find your name and corresponding car bay number.

    Car key is already in the car, just get into your car and go!

    Special Offer

    Get more special offers to make your trip more valuable!

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    Earn Airline's FFP Miles/Points

    Hertz has joined frequent flyer program(FFP) of more than 60 Airlines worldwide. If you are a FFP member of one of these airlines, you can earn FFP points/miles whenever you rent from Hertz worldwide locations. Click here to obtain a full list of airlines and their FFP reward policy. During reservation or car pick up, please provide your FFP ID#, your FFP points will be automatically recorded in your account.
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    Hertz China Contact

    Phone number: 400 655 1208 / (86) 21 8051 4563
    E-mail:
     ResChina@hertz.com 
    Website:
     www.hertz.cn