Time to drop off your car rental at Frankfurt Airport? Here’s everything you need to know.
Where to return your rental car
You can return your car hire back at Frankfurt Airport via either of the Terminals.
If you’re heading to Terminal 1: When you’re on the autobahn A3, A5 OR B43 – simply follow the signs for Terminal 1 and enter the Car Rental Return.
If you’re choosing to drop off your car rental at Frankfurt Airport’s Terminal 2: Just follow the signs for Terminal 2 and Car Rental return from autobahns A3, A5 or B43.
Look out for the Hertz sign upon arrival.
What to do when you return your rental car
The date and time you need to return your Frankfurt Airport car rental are stated on your booking confirmation email and Rental Record. Our branches have individual opening times so you should factor these in to ensure you are not left with any additional charges or unnecessary waiting around.
Once you’ve parked your rental car at Frankfurt Airport, head inside and travel to either of our rental desks to drop off your keys. Our staff will welcome you and take you through the final steps of your vehicle return.
How To Extend Your Car Rental
Need to extend your car hire? No problem, you can easily do this by contacting the Frankfurt Airport car hire branch to discuss extending your rental period.
Further information such as rental record numbers and driver’s license information may be requested.
FAQs
What is required to rent a car in Germany?
A valid driving licence, either from your home state or province is required to rent a vehicle to drive in Germany.
What are the different levels for the Hertz rewards program?
There are three levels in the Hertz rewards program: Hertz Gold Plus, Hertz Five Star and Hertz President’s Circle.
How do I contact Hertz in Germany?
To speak to a member of the Hertz Germany team, you can call the customer service center on +49 (0) 69 153 20 26 26, or email ikeaGE@hertz.com, as well as use the contact us form on our website.
Can I pick up extra accessories from Hertz?
Yes, child seats, wall chargers, car chargers, USB cords, headphones, battery packs and phone holders are available from most Hertz rental counters.
What are Hertz’s future plans for electric models?
We plan to have 25% of our fleet of vehicles to be electric by the end of 2024.